Responsible Gaming

Our Commitment to Safe Gaming

At Freeze Fantasy, we are committed to promoting responsible gaming practices. Gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble responsibly and within their means.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to access Star Casino and gaming services through our website. By using freezefantasy.com, you confirm that you meet the legal age requirement in Australia.

Warning Signs of Problem Gambling

It's important to recognise when gambling may be becoming a problem. Please review the following checklist:

• Chasing losses by gambling with more money to recover previous losses
• Hiding gambling activity from family, friends, or financial advisors
• Spending more time or money on gambling than intended
• Feeling anxious or irritable when attempting to reduce gambling
• Gambling to escape problems, stress, or negative emotions
• Borrowing money to fund gambling activities
• Neglecting personal relationships, work, or study due to gambling
• Lying about the extent of gambling involvement
• Failed attempts to control, reduce, or stop gambling
• Using gambling to relieve feelings of hopelessness or guilt

If you identify with any of these signs, please seek support immediately.

Self-Help Tools

Most online casinos, including Star Casino, offer several tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
• Loss Limits: Establish a maximum amount of losses you're willing to accept
• Time Limits: Set reminders to take breaks and limit your gaming sessions
• Reality Checks: Enable pop-up notifications during gameplay to remind you of time and money spent
• Self-Exclusion: Temporarily or permanently exclude yourself from gaming accounts when you need a break

We encourage you to use these tools to maintain control over your gaming experience.

Support Organisations in Australia

If you or someone you know is struggling with problem gambling, help is available:

Australia

• Gambling Help Online: www.gamblinghelponline.org.au — Free and confidential online and telephone counselling service (1800 858 858)
• Gamblers Anonymous: Support meetings and peer support for problem gambling recovery

International Support Services

• United Kingdom - GamCare: www.gamcare.org.uk
• United Kingdom - GamStop: www.gamstop.co.uk — National self-exclusion scheme
• Canada - Responsible Gambling Council: www.responsiblegambling.org
• United States - National Council on Problem Gambling: www.ncpgambling.org

Take Action Today

If you believe you may have a gambling problem, or if someone you care about does, please reach out for help. Problem gambling is a serious issue, but support and recovery are possible. Contact Gambling Help Online on 1800 858 858 or visit their website for free and confidential assistance.

Remember: Gambling should only ever be for entertainment. Never gamble with money you cannot afford to lose, and always prioritise your wellbeing over the thrill of the game.